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Redjet Leaves Passengers Stranded in Guyana Again

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As new regional carrier Redjet gets ready to announce its non stop service between Guyana and Trinidad and Tobago, the airline has found itself coming under more heat for leaving passengers behind yet again.

On Friday a number of passengers turned up at the airport for their flight to Barbados that had already left. The flight was originally schedule to leave at 1 pm but Redjet changed that schedule over a month back and apparently those customers who had early bookings were not notified.

The airline said it contacted the customers via the email addresses they provided and also by their telephone numbers about the changes a while back but again customers say they were never contacted by phone and not all of them have regular access to the internet.

The airline has come under fire for not doing enough to contact all of its booked passengers when there are changes. But of the over 130 passengers booked to travel on Friday, just about 10 of them were left behind. They are hoping that the carrier will now offer to fly them out without paying those fees for changes.

Just last week the Redjet CEO was in Guyana selling his service to the private sector. He got an early notice for his flight out and was on that flight with the new schedule.

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